This Internet Privacy Policy explains how we may collect information from you when you visit our
web site or when you use our online financial services.
We recognize the importance our customers place on the privacy and security of their personal information. Our
goal is to protect your personal information in every way that we interact with you, whether it's on the
telephone, in our lobby, at one of our ATMs, or on the Internet.
We think it is important for you to be informed of the policies, procedures, and security measures that we have
in place to safeguard your personal and confidential information. With that in mind, we have developed this
Internet Privacy Policy to help you to understand the steps we take to protect your personal information when
you utilize our online financial services.
In addition to the protections discussed within this Internet Privacy Policy, your online financial activities
may also be protected by our general privacy policy.
Below are several definitions of terms used within this policy:
Customer Information - Customer Information refers to personally identifiable
informationa bout a consumer, customer or former customer of this Institution
Internet Protocol (IP) Address - an IP address is a unique address that devices use in
order to identify and communicate with each other on a computer network. An IP address can be thought of as a
street address or a phone number for a computer or other network device on the Internet. Just as each street
address and phone number uniquely identifies a building or telephone, an IP address can uniquely identify a
specific computer or other network device on a network. We may use IP addresses to monitor login activity and
for identification purposes when necessary for security investigations.
Cookie - a Cookie is a very small text file sent by a web server and stored on your
hard drive, your computer's memory, or in your browser so that it can be read back later. Cookies are a
basic
way for a server to identify the computer you happen to be using at the time. Cookies are used for many
things
from personalizing start up pages to facilitating online purchases. Cookies help sites recognize return
visitors
and they perform a very important function in secure Internet banking.
"Session" Cookies are used to monitor session activity within our Internet banking product. These Cookies are
encrypted and only our Service Provider can read the information in these Cookies. The session Cookie
facilitates the processing of multiple transactions during a session without requiring you to reenter your
pass
code for each individual transaction. Session Cookies used within our Internet banking product do not pass
to
your computer's hard drive. Instead, the Cookie is stored in your computer's memory, identifying only your
computer while you are logged on. When you log off, or close your browser, the Cookie is destroyed. A new
Cookie
is used for each session; that way, no one can use the prior Cookie to access your account. For additional
security, the Cookie expires after 10 minutes of inactivity. It must then be renewed by reentering your pass
code. We do not use this Cookie to collect or obtain personal information about you.
An encrypted non-expiring Cookie is also used within our Internet banking product for the identification of
this
Institution.
Service Provider - In order to provide a full range of online financial services, we
may use various third party providers. These third parties provide services such as: website hosting, Internet
banking, bill payment, and account aggregation. Third party providers are referred to within this policy as
“Service Providers”.
Information Collected on the Internet
If you are just browsing through our website, we do not request any personally identifiable Customer Information,
nor do we collect unique identifying information about you unless you voluntarily and knowingly provide us that
information, such as when you send us an email or complete an application online. If you provide us this
information, it is only used internally and in furtherance of the purpose for which it was provided.
As part of providing online financial products or services, we may obtain information about our customers and
website visitors from the following sources:
- Information we receive from you on applications, emails, or other forms;
- Information we receive from a consumer-reporting agency;
- Information about your transactions with this Institution and our affiliates;
- Information that is generated electronically when you visit our website or use our online financial
services.
Service Providers hosting our website and Internet banking service may collect general information on our website
visitors for security and statistical purposes. Such information may include:
- The Internet address (referral site) which brought you to our website;
- The date and time you access our site;
- The name and version of your web browser;
- Your Internet Protocol (IP) address;
- The pages visited in our website;
- The duration of your online session.
Our Service Providers may use Cookies to collect some the above information. In some cases you must accept
cookies in order to view our website.
When you click on advertisements in our website or advertisements on linked 3rd party web sites, you may receive
another Cookie; however, you do not have to accept any Cookies from third party advertisements.
As mentioned previously, our Service Provider(s) may also use Cookies within our Internet banking and bill
payment products. You must accept these Cookies in order to utilize the service. These Cookies do not store any
personally identifiable information; they simply provide another level of security.
Use of Information Collected
- We may disclose the information that we collect, as described above, with Service Providers acting on our
behalf to provide online financial services such as: Internet banking and bill payment.
- We may also disclose Customer Information when required or permitted by law. For example, Customer
Information may be disclosed in connection with a subpoena or similar legal process, fraud prevention, or
security investigation.
- We may also share Customer Information outside this Institution when we have your consent, such as when you
request a specific product.
- We may also disclose aggregate (not personally identifiable) Customer Information with Service Providers or
financial institutions that perform marketing and research services on our behalf and with whom we have
joint marketing agreements. Our contracts require all such Service Providers/or financial institutions to
protect the confidentiality of your Customer Information to the same extent that we must do.
- We do not disclose any Customer Information about our customers, former customers, website visitors to
anyone, except as permitted or required by law.
- We do not sell any of your personal information.
Beware of Phishing Attempts and Internet Scams
- Always be wary of links in emails, especially any links in emails purporting to be from this Institution.
- Please remember that if we send you an email, we will never ask for personal information such as your
account number, ATM card number, PIN number, or social security number.
- Bookmark financial websites and use these bookmarks every time you visit the website.
- Whenever you enter personal information like your Customer ID/Login Name or password, always look for the
lock symbol, or https: in the address bar. Always click on the lock symbol and review the certificate
details.
- Update your Internet browser! Most browsers now offer free anti-phishing tool bars that can help alert you
of fraudulent websites.
- If you send us an email, please do not include any confidential, personal or sensitive information in the
email message, as email messages are generally not secure. We do offer secure messaging through our Internet
Banking product and you may use this secure messaging feature if you need to send us sensitive or
confidential information.
- Make sure that your computer always has up-to-date versions of both anti-spyware and anti-virus software.
- If you receive an e-mail that you think could be a scam, delete it immediately.
- If you have any questions about the legitimacy of an email, especially an email from this Institution, you
can also call us at this number 218-238-5955 or 1-888-228-1381.
External 3rd Party Links
Our website may include links to other 3rd party web sites. These links to external 3rd parties are offered as a
courtesy and a convenience to our customers. When you visit these sites, you will leave our website and will be
redirected to another site.
This Institution does not control linked 3rd party web sites. We are not an agent for these third parties nor do
we endorse or guarantee their products. We make no representation or warranty regarding the accuracy of the
information contained in linked sites. We suggest that you always verify the information obtained from linked
websites before acting upon this information. Also, please be aware that the security and privacy policies on
these sites may be different from our policies, so please read third party privacy and security policies
closely.
If you have questions or concerns about the privacy policies and practices of linked 3rd parties, please review
their websites and contact them directly. This privacy policy applies solely to the Customer Information
collected by this Institution.
Security
This Institution and our Service Providers have developed strict policies and procedures to safeguard your
Customer Information. Our policies require confidential treatment of your personal information. We restrict
employee access to your personal information on a "need to know" basis and we take appropriate disciplinary
measures to enforce employee privacy and confidentiality responsibilities. We have established training programs
to educate our employees about the importance of customer privacy and to help ensure compliance with our policy
requirements.
Furthermore, this Institution and our Service Providers maintain strong physical, electronic and procedural
controls to protect against unauthorized access to customer information. Our computer systems are protected in
the following ways:
- Computer anti-virus protection detects and prevents viruses from entering our website, email, and computer
network systems.
- Firewalls and intrusion prevention systems block unauthorized access by individuals or networks.
- We use encryption technology, such as Secure Socket Layer (SSL), to protect the transmission of your
confidential information. Whenever you login to our Internet banking product or schedule an online
transaction through our system, the communication is encrypted. Encryption scrambles transferred data so it
cannot be read by unauthorized parties.
- We use strong multi-level authentication and behavior analysis to help prevent unauthorized access to your
accounts. Multi-level authentication can help prevent access by someone who may have stolen your login
credentials.
- We provide secure email through our Internet Banking product to help ensure that your communications with us
are confidential.
We continually monitor technological advances and upgrade our systems to ensure your information remains secure.
Privacy of Children
COPPA, the Children's Online Privacy Protection Act, protects children under the age of 13 from the collection of
personal information on the Internet. This financial institution respects the privacy of children. We do not
knowingly collect names, emails addresses, or any other personally identifiable information from children. We do
not knowingly market to children, nor do we allow children under 13 to open online accounts.
Our website may include linked 3rd party sites that would be of interest to children. We are not responsible for
the privacy and security practices of these sites. Parents should review the privacy policies of these sites
closely before allowing children to provide any personally identifiable information. Parents can also be
proactive by installing filtering software that provides more control over the family's Internet experience.
Privacy Updates
This policy maybe updated from time-to-time as new products and features may require changes to our Internet
Privacy Policy. The effective date of our policy will always be clearly displayed. If we make any changes
regarding the use or disclosure of your personal information, we will provide you prior notice and the
opportunity to opt-out of such disclosure if required by law.
Questions
If you have any questions about our privacy policy or concerns about our privacy practices, please contact us at 218-238-5955 or 1-888-228-1381.